Private Medical Insurance


We are registered with all Medical Insurance Companies including BUPA and AXA PPP. (Please note that if you are using AXA PPP you will need to quote the name of the physiotherapist you are seeing and not the practice).

If you wish to use your insurance, most companies insist that you have been referred by a GP or a Consultant. This is their stipulation and not ours. Please ensure that we have your membership number and authorisation code before treatment commences. We need this so we can invoice the insurance company directly.

If you have seen a Consultant who has recommended treatment, you must phone your insurer as they will often give you a separate code for physiotherapy.

It is important that you understand you individual policy and know how much physiotherapy you are allowed per year or per condition. You also need to know when in the year your policy runs to and from. Some insurers request treatment plans after a certain number of treatments have been received, and as policies are private to the individual we are not able to access this information. Patients are responsible for payments not met by their insurance company, so please check your cover.

Excesses on policies are due to the practitioners or hospitals and not the insurance companies themselves so please check your statement to see what has been paid and what is owed.



AXA PPP Healthcare

Phillips House, Crescent Rd, Tunbridge Wells, Kent TN1 2PL


BUPA Healthcare

Thames Side House, South Street, Staines, Middlesex TW18 4TL



James Tudor House, 90 Victoria Street, Bristol BS1 6QF


Cigna Healthcare and Group Life

1 Knowe Green, Greenock Inverclyde PA15 4RJ


First Assist Group Ltd

Marshalls Court, Marshalls Rd, Sutton, Surrey SM1 4DU


HSA Healthcare (Simply Health)

Hambledon House, Andover, Hampshire SP10 1LQ



Suffolf House, Little Blakenham, Suffolk IP8 4JU


Legal and General

Po Box 2344, Hove East Sussex BN3 1XW



The Grange, Hewish, North Somerset BS24 6RR



100 Temple Hill, Bristol BS1 6EN


Norwich Union Healthcare

PO Box 4, Surrey Street, Norwich NR1 3NG


Pru Health

Craigforth, Stirling PR9 4UE


Rubicon Health

Castle House, Castle Hill Ave, Folkstone, Kent CT20 2TF


Standard Life

Wey House, Farnham Rd, Guildford, Surrey Gu1 4XS



Rivergate House, Blackbrook Park, Taunton, Somerset TA1 2PE